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Meet The Team

Out of the answers below, can you guess why people are hesitant to buy online?

A.      Cannot see the product in person.

B.      Does the finish look exactly as it does online?

C.      Concerns over online security.

D.      Do not feel comfortable doing business with people they have not had the opportunity to meet face to face.

E.       All of the above.

If you answered “E”, then you share the same concerns of many.  It can be quite nerve wracking to make a purchase sight unseen with an unfamiliar company.

As an online furniture company, we face these hurdles every day when speaking with our customers.  It is extremely important to us to make sure our customers feel comfortable when making their purchases.  That is why we make sure to address each and every one of these reservations.

For starters, did you know that we can send you wood-finish samples of any our TV lift cabinets?  Yes, it is absolutely true!  To ensure our customers select the right TV lift cabinet for their homes, we send free wood samples to all that are interested.  This has helped many of our customers determine which cabinet finish will work best in their homes.

We also understand that folks are hesitant to release their credit card information online.  Who wouldn’t be?  However, our customers do not have to worry when shopping on our site.  We are McAfee Secure and tested so our customers can shop without fear. McAfee provides around-the-clock site protection from hackers, adware, spyware, browser exploits, spammers, phishing attacks and online scams. This is the greatest confidence an online retailer can provide.

Finally, it is always helpful to identify a face with a name.   It is more comfortable knowing whom you are speaking with, rather than just having a voice.  To me, it just feels more REAL and personable.

With that being said, I would like to welcome you to our team.

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