I’ve always been one who enjoys the convenience of online shopping over dragging myself to the mall and fighting off the crowds – especially when I am looking for something specific. Now that I have a home that is in desperate need of furniture and décor, my preference for online shopping concerned me a bit. With not being able to see the furniture before I buy or having the immediate assistance from a salesperson, I thought the time had finally come to put online shopping behind me. So, I put on my best furniture shopping shoes and hit the pavement. I bought all new living room furniture and a new bedroom set. Not to say that I do not love what I bought BUT shortly after my venture into the brick and mortar world of furniture shopping, I went back to my online shopping roots. I wanted to see what was out there.
Like all of us, I have my own personal taste and therefore I often have an image in my head of exactly what I am looking for. I started browsing and before long, I came across some pieces that were just ME. I started ordering. And ordering. And ordering some more. Pretty soon, most of the furniture I had purchased for my home was ordered online. “Well, you never had the chance to see it first”, you might say. True, but I was willing to take the risk. In my experience, everything I bought looked exactly like it did online because I did my due diligence.
For the larger purchases like a TV lift cabinet, I carefully read reviews. Other buyers give the best insight into quality, function and how true to the online image the product actually is. Buyer reviews were usually the make it or break it final word for me. Some items I loved had reviews that the color was different in real life or the soft bedding that looked so comfy online was rough to the touch. Always read reviews and you can’t go wrong.
“But what about not having the assistance of a salesperson?” I actually preferred the online shopping environment when it came to getting assistance for my questions. Most online shopping sites now have some sort of live chat, which allows you to go to go the salesperson, not the other way around – no pressure furniture shopping, who knew? Whenever I needed to call in to speak with someone directly, I always spoke with a live person.
I found the best thing about online shopping to be that the options are almost endless. Whenever I went into a furniture store, I felt constrained to what they had available on the floor. Like I said, I love the furniture I bought from the brick and mortar stores, but the pieces were bought out of necessity and were the best of few options. It is great that when you are shopping for a TV lift cabinet or TV console for example, you can just look it up online and have tons of options available to you.
I am definitely a convert to shopping for furniture online. I wanted to share my experience to help people who might be hesitant to take the plunge. If you are a dedicated online shopper like me, I’d love to know what your pros and cons are of shopping on the web. Is there something you feel that online retailers could do to improve your experience? Let me know in the comments!