customer service

With the weather warming up and spring finally in full swing, it’s time to throw open the curtains and let the sunshine in. Add some life to your home with some of our newest TV lift cabinets. Our aptly named Under the Window TV Lift Cabinet is perfect for placement, you guessed it, under the window! Designed with minimal height in mind, Under the Window tops out at 30.75” – no need to worry about a large cabinet obstructing your view. Constructed of solid maple wood, made in the USA and finished in a warm coffee brown, Under the Window can hold TVs from 32”-47” in size.

Another way to spruce up your home this spring is with something gray. Gray furniture is right at the top of many experts’ picks for spring trends. Gray is perfect because of its neutral tone and how it can fit in with traditional or modern décor. Our first cabinet to get the gray treatment is Shades of Gray. A new version of our Hamptons TV lift cabinet, Shades of Gray incorporates a classic design with the trendy color. Made in the USA by Amish craftsmen, it features six adjustable shelves and a compartment ideal for a sound bar or for displaying pictures, DVDs, etc. Shades of Gray can hold up to a 60” TV on our durable residential grade lift mechanism.

Order either of these cabinets today and you’ll have your new TV lift cabinet delivered and ready for you to enjoy in 7 to 10 business days!

Here at TVLiftCabinet.com, we pride ourselves on our variety of different cabinet styles, finishes and sizes. That said, sometimes you might already have a specific design in mind or you may be trying to match your new cabinet exactly to the finish of your existing décor. If this sounds like you, fear not! Custom stains, paint colors and designs are no problem! Recently, we built a custom cabinet for an 80” TV. The cabinet needed to be finished on all four sides, have decorative hardware and a lift that could swivel 360 degrees. This cabinet was completely custom, from the cabinet design right down to the lift mechanism itself. We think it turned out pretty great, what do you think?

If there is an existing cabinet design that you like but the finish won’t work for you, we can custom stain most cabinets and can custom paint any of them! Here is a custom stain match we did for a customer on our Carousel TV lift cabinet:

Just because you might not see an in-stock cabinet that works for you, there are still options! Give us a call for more information on custom cabinets and custom finishes!

I can’t believe that Christmas is only a week away! I always find myself scrambling this time of year to finish buying gifts and preparing my house for the influx of friends and family who will be sure to stop by for Holiday festivities. Luckily for our TVLiftCabinet.com customers, we have had our HOLIDAY100 sale running for the last couple of weeks. Just in time for Holiday parties and gift giving, tons of customers have jumped at the opportunity to save $100 off their order total. Simply enter the code HOLIDAY100 at checkout to receive your discount!

In other exciting TVLiftCabinet.com news, we have MORE new cabinets to introduce! We take great pride in our American made items and our new DYNASTY TV lift cabinet is no exception. Dynasty is made of solid maple wood and is available in 3 finishes – black, brown and red. Dynasty has a contemporary, Asian-inspired design with clean lines and plenty of built-in storage. Our infrared relay system allows you to control your components while they are neatly stored inside the cabinet. Custom brass hardware and sanding along the edges are the finishing touches on our newest addition to the TVLiftCabinet.com line up. Check out Dynasty Black, Dynasty Brown and Dynasty Red today! And don’t forget to use the HOLIDAY100 code!

The Holidays are officially in full swing and you know what that means…it’s time to shop! Lessening the blow to your pocketbook, most retailers save their best sales for this time of year. TVLiftCabinet.com is no exception. Very rarely do we discount our cabinets but starting last week on Black Friday and continuing through this Sunday, December 2, we are running our Cyber Week Sale! Enter the code SAVE100 at checkout and you’ll automatically receive a $100 discount off any item. That’s right – you’ve had your eye on the Banyan Creek TV lift cabinet? $100 discount. What if all you need is the Uplift 3700 Residential Grade lift mechanism? $100 discount. Remember, SAVE100. The discount is only valid for a limited time so order today!

Since when is it already November? With the holidays quickly approaching, it always seems like there isn’t enough time in the day. No matter how much you love entertaining, shopping or decorating for the season, it sure can become exhausting quickly. Let us here at TVLiftCabinet help! Wow your family and friends with one of our impressive TV lift cabinets. We love hearing stories from customers about the joy they get from showing off their TV lift cabinet to guests. Not only are our cabinets functional and expertly crafted, they are unique and a great conversation piece for your home. With our typical transit time of 7-10 business days, you still have plenty of time to order before your holiday entertaining season really kicks into high gear!

We want to take the stress out of your holiday shopping experience. Our website is easy to navigate so you can quickly filter our selection of cabinets down to ones that suit your needs. Should you have any questions, feel free to click the Live Chat link during business hours. You’ll immediately be connected with a TV lift cabinet expert here in our office that can answer any of your questions. Would you rather speak directly with someone over the phone? Give us a call! We’re happy to assist in your cabinet selection. Once you’ve placed your order, sit back and let us handle the rest. Your cabinet will typically deliver within 7-10 business days and you’ll receive top notch white glove delivery service. This means your cabinet will be brought into your home, placed in the room of choice, unpacked and the packaging materials will be taken away when the delivery team is finished. We can even have a tech go out to your home and set up your TV and electronics – just add the Premium Tech Install option when you place your order.

To be sure you’ll receive your TV lift cabinet in time for your holiday festivities, click here to check out our selection of cabinets today!

I’ve always been one who enjoys the convenience of online shopping over dragging myself to the mall and fighting off the crowds – especially when I am looking for something specific. Now that I have a home that is in desperate need of furniture and décor, my preference for online shopping concerned me a bit. With not being able to see the furniture before I buy or having the immediate assistance from a salesperson, I thought the time had finally come to put online shopping behind me. So, I put on my best furniture shopping shoes and hit the pavement.  I bought all new living room furniture and a new bedroom set.  Not to say that I do not love what I bought BUT shortly after my venture into the brick and mortar world of furniture shopping, I went back to my online shopping roots. I wanted to see what was out there.

Like all of us, I have my own personal taste and therefore I often have an image in my head of exactly what I am looking for. I started browsing and before long, I came across some pieces that were just ME.  I started ordering. And ordering. And ordering some more. Pretty soon, most of the furniture I had purchased for my home was ordered online. “Well, you never had the chance to see it first”, you might say. True, but I was willing to take the risk. In my experience, everything I bought looked exactly like it did online because I did my due diligence.

For the larger purchases like a TV lift cabinet, I carefully read reviews. Other buyers give the best insight into quality, function and how true to the online image the product actually is. Buyer reviews were usually the make it or break it final word for me. Some items I loved had reviews that the color was different in real life or the soft bedding that looked so comfy online was rough to the touch. Always read reviews and you can’t go wrong.

“But what about not having the assistance of a salesperson?” I actually preferred the online shopping environment when it came to getting assistance for my questions. Most online shopping sites now have some sort of live chat, which allows you to go to go the salesperson, not the other way around – no pressure furniture shopping, who knew? Whenever I needed to call in to speak with someone directly, I always spoke with a live person.

I found the best thing about online shopping to be that the options are almost endless. Whenever I went into a furniture store, I felt constrained to what they had available on the floor. Like I said, I love the furniture I bought from the brick and mortar stores, but the pieces were bought out of necessity and were the best of few options. It is great that when you are shopping for a TV lift cabinet or TV console for example, you can just look it up online and have tons of options available to you.

I am definitely a convert to shopping for furniture online. I wanted to share my experience to help people who might be hesitant to take the plunge. If you are a dedicated online shopper like me, I’d love to know what your pros and cons are of shopping on the web. Is there something you feel that online retailers could do to improve your experience? Let me know in the comments!

We received this email the other day from one of our customers.  These customers purchased our lovely two toned Sycamore TV Lift Cabinet featured to the right.  See what these customers had to say about their new TV lift cabinet.

“It’s here and It’s FABULOUS!!!!!!!!

Oh, my goodness!  I am so pleased with this cabinet.  The quality is far greater than it looks in the pictures.  Service delivery was outstanding.  They called a day ahead and 30 minutes before they hit our town to give me a head’s up. Packing of the unit was quite impressive.  Not a chance of there being a scratch on that piece.  We are anxious to get the new TV installed in it tomorrow and get it up and running.  Thanks for all your great service.”

-Montee and Sue from Angel Fire, New Mexico

We love hearing from happy customers.  It makes our day.  Thank you Montee and Sue for sending us this wonderful email.

Are you not sure what TV Lift Cabinet would like best in your room?  Let us help you see your vision come to life.  Email us a picture of your room, along with your TV size, and top two TV Lift Cabinet picks.

We will then Photoshop the TV Lift Cabinets into the room design to show you exactly how the cabinet will look in your space.  You can then compare the two room designs and select the one that works best for your room.

If interested, email your room design to info@tvliftcabinet.com or simply post the picture to our Facebook wall.

It is time to reveal the answer to our weekly Friday trivia game.

Question: What two additional services do we offer that are not included in the purchase price of your TV lift cabinet?

The correct answer is 5 Year Total Care Warranty and Premium Tech Install.

Congratulations if you guessed correctly and made it to the Winner’s Circle. Don’t forget to call in to place you order and redeem your 10% discount.

We’ve all been there – Desperately trying to speak to a live person when we require customer service. Press “1” for this option or “2” for that option.  Five minutes later you are screaming at a voice recording because all you want to do is speak to a real person.

Talk about frustrating, right?

Here at ImportAdvantage, we strive to provide excellent customer service.  ImportAdvantage is a US based company located in South Florida. Every time a customer calls our office, they will speak with a real person. No computers handling your questions or concerns here! Now how’s that for some good old fashion customer service?

We pride ourselves on our product knowledge and our ability to help our customers make the best purchase based on their needs. We speak directly with each and every customer that calls or writes, creating an individualized shopping experience.  If you are already an owner of an ImportAdvantage TV lift cabinet, we also offer free tech support and are able to address any further questions that may arise.

Your satisfaction is important to us. We are happy to guide you through the process of finding the perfect TV lift cabinet for your home, business, boat – you name it! Please do not hesitate to give us a call Monday through Friday, 9am-5:30pm EST to speak with us directly.